Transform Difficult Conversations into Constructive Discussions
Master the Art of Communication and Conflict Resolution
Having Difficult Conversations
Navigating challenging conversations with tact and confidence
Don't Let Your Managers Struggle with Conflict Resolution
- Are your managers having difficulty addressing difficult topics without hostility?
- Do they avoid uncomfortable conversations or let issues fester?
- Are they unable to handle emotionally charged employees in a constructive way?
- Do they fail to see potential benefits of conflict and allow it to lead to arguments?
- Do they attack personalities rather than focusing on the problem at hand?
- Are they unable to find ways to move forward when disagreements arise?
Program Outcomes and Benefits
- Increase job satisfaction by 20% through improved communication, understanding and trust
- Reduce time spent resolving conflicts by 30%, leading to improved efficiency
- Strengthen relationships between team members for more effective collaboration
- Embrace potential conflicts as valuable opportunities for innovation and creativity
- Enhance decision-making skills through data-driven insights
- Build a more positive work environment with open, honest communication.
- Increase ROI by up to 35%
due to improved team performance and business results.
*results for each organization may be different.
What managers like you had to say about their results and experience
"My team attended the Having Difficult Conversations training workshop and it was truly a life-changing experience. Through this powerful and insightful program, we were able to develop more effective communication strategies, build stronger bonds between team members and use data-driven insights to accurately assess difficult situations. We saw an immediate improvement in job satisfaction, efficiency and our overall business results. We would highly recommend this training to any organization looking to get the most out of their team!"
Mary F. - Non-Profit
"I recently attended the Having Difficult Conversations training workshop and it was an incredibly valuable experience for me and my team. We were able to increase job satisfaction by 42% due to improved communication, understanding and trust, reduce time spent resolving conflicts by 39%, resulting in increased efficiency, and saw an overall 22% increase in ROI due to improved team performance and business results. I highly recommend this training to any organization looking to get the most out of their team!"
George E. - Professional Services
Tools and Resources to Help You Succeed
The Comprehensive Training Package
- Two live group coaching or training sessions
- DISC Professional Styles Assessment* for deep understanding of individual personalities
- DISC and Thomas-Kilmann Conflict models and job aid tools to help build stronger relationships between team members
- How to Read and Support Others' DISC Styles job aid to improve communication
- Communicating and Collaborating with DISC Styles job aids for better understanding of each other’s strengths and weaknesses
- Managing with DISC job aid for better leadership
- Gamified Learning Experience to engage and motivate leaders
- Social community interaction for peer-to-peer support
- Pre and post program measurement data to demonstrate impact of the training
- Post training assignments and reflection for continuous learning and development
- Level 3 evaluation measurement after three months to track progress
- Fresh curated self-study content including videos, self-assessments, exercises, reflection questions, worksheets and more!
- Platform can be integrated in the "flow of work" via Microsoft Teams
- Coaching tip sheet for the participant's manager for follow up support and reinforcement
Learn more about DISC Professional Styles: http://discprofessionalstyles.com/learn-more/
